PRIVACY POLICY

In order for me to provide goods to you or to work together on a custom a project I will need to collect a certain amount of information from you. This policy explains exactly what information I collect, why it’s needed, how I use it, how it’s stored and your rights regarding access to that information.

 

THE INFORMATION I COLLECT ABOUT YOU

If you purchase goods from this site I collect basic personal information such as your name, email address, postal address and phone number.
This information is collected via my website forms, and occasionally emails or phone calls.

 

WHY I COLLECT YOUR INFORMATION AND HOW IT’S USED

I need your name and contact details in order to supply goods that you may have purchased.
With your consent I may also use your name and email address to send email newsletters throughout the year to keep you up to date with new developments and other relevant information. You can unsubscribe from these emails at any time.

 

WHO I MIGHT SHARE YOUR INFORMATION WITH

I will not share your contact information with any third parties without your consent.
I will never share your information for any marketing purposes.

 

HOW THE INFORMATION IS STORED

Your information is stored digitally. Access is password protected and not accessible to any third parties.
If you have given your consent for me to add you to my email mailing list your name and email address will also be stored online within my Mailchimp account.

 

HOW LONG IT’S STORED FOR

I will store your information for as long as we are actively working together and for as long as I am able to provide you with useful, relevant services and information or until you request for me to remove your details.

 

ACCESS TO THE INFORMATION, CORRECTION AND REMOVAL/DELETION

You can request a copy of the information I hold about you by emailing nic@nicchannon.com. I will provide this information within 30 days. It will be provided in a password protected PDF document which will be sent as an email attachment or download link. The password will be supplied separately, via a text message.
Please ensure that you inform me of any changes to your personal information so I can keep my records accurate and up to date.
You may ask me to correct or remove information you think is inaccurate. I will do this within 30 days of receiving your request.
You may ask me to delete your information entirely at any time. I will do this within 30 days of receiving your request.

 

CONCERNS OR QUESTIONS

If you have any concerns or questions regarding the information I hold about you, or any questions about the information presented in this policy please raise them with me directly so that we can discuss the issue and resolve it.
Please send any such concerns or questions to nic@nicchannon.com

In the unlikely event that an issue cannot be resolved by contacting me directly, you can raise your concerns with the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. Tel: 0303 123 1113